Reference

Privacy Policy For Your Indonesia Account

Your ms toto account links Live Football Odds, Fortune Dragon, Crash Games and the wallet under one privacy policy, so you can see what account data, device data…

DANA recordsOVO receiptsGoPay checksQRIS logsCookie controls
ms toto Privacy Policy For Your Indonesia Account
CONTACT ROUTES

Privacy Help Through Clear Contact Paths

Privacy questions should not wait behind a generic inbox, so we keep clear paths for account data requests, payment record checks and cookie questions. Our live chat is staffed daily from 09:00 to 23:00 WIB, and email requests go to [email protected]. For anything tied to your wallet, include the payment rail, transaction time and account name so we can verify ownership before we reply.

Team online

Live chat

Use live chat from 09:00 to 23:00 WIB when you need a quick privacy check, such as confirming which device is signed in or asking how a QRIS receipt is linked to your wallet.

Email desk

Email [email protected] with your account name, registered phone number and request reason. We use the message to confirm ownership, answer data questions and record your consent or correction request.

Account form

From your account, go to Profile > Help > Privacy request and choose data access, correction or removal. The form adds a timestamp so our team can trace the request without asking twice.

HANDLING STEPS

How We Protect Account Data

Account privacy works only when the daily operations are clear. We collect the smallest practical set of data for opening an account, keeping a session active, processing DANA, OVO, GoPay or QRIS…

Account data

Your profile stores the name, phone number, login ID and account status you gave during opening. We use it to keep wallet access tied to you and to answer privacy requests with fewer extra checks.

Payment records

A DANA, OVO, GoPay or QRIS transaction creates a reference code, time stamp and wallet status. We use those fields to match deposits and withdrawals, then answer payment privacy questions.

Cookie controls

On Android Chrome, open Settings > Site settings > Cookies to manage site cookies. On iPhone, use Settings > Safari > Advanced > Website Data. Clearing cookies may sign you out of the lobby.

Device security

If your phone changes hands, go to Profile > Security > Change password and sign out from other sessions. This protects wallet records, saved contact details and open privacy requests.

Retention

We keep records only while they support account operations, security checks, payment reconciliation or legal duties. When a record no longer has a valid purpose, we remove it or de-identify it.

Request handling

When you ask for access, correction or removal, we verify your registered phone or email first. That step protects your account from changes requested by anyone who cannot prove ownership.

Privacy Questions Before You Open Account

These answers focus on the privacy policy steps you are most likely to need before and after opening an account. We explain what we collect, how payment records are handled, where cookie controls sit on your device and how to contact us. If your request involves eligibility or account access, the outcome depends on local law and the records attached to your account.

Yes. Send a request through Profile > Help > Privacy request or email [email protected] from your registered address. We verify your phone number before sharing a copy of account, wallet and login records.

We record the payment rail, time, reference code and amount shown on your wallet screen. We do not ask for your DANA, OVO, GoPay or QRIS app password.

Yes. Open Profile > Account Details, edit what is available, or send a correction request for locked fields. We may ask for a phone check before updating payment-linked records.

Cookies help keep your session active when you move between Fortune Dragon, Live Football Odds and the wallet. You can clear them in your browser, but you may need to sign in again.

We keep account, wallet and support records for operational and legal needs, then remove or de-identify them when they are no longer needed. Exact timing can vary by request type.

Only teams that need the data for account support, wallet checks, security checks or privacy requests can access it. We limit internal access by role and keep logs of key actions.

If you use a shared phone or cafe PC, sign out after the session and avoid saving passwords. Go to Profile > Security to change your password if you think access changed.